Opening Hours

Returns

Our returns centre is currently under Tier 4 restrictions. To ensure the safety our staff we are running with a limited team and refunds will take longer than usual to be processed.

Returns will be permitted on instore purchases made in November and December for 28 days from 12 April. For sale items, the extension is 14 days. Online returns remain the same at 60 days.

We recommend sending all returns using a tracked delivery method and thank you for your patience at this time.

Click and Collect

Simply choose 'click and collect' when placing an order and use the store details as your delivery address (2 Borrowdale Road, Keswick, Cumbria CA12 5DA). Click and collect will be available during our standard trading hours.